Technical Writer

Daily and Monthly Responsibilities- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation Interpret complex software/product features and functions and translate them into a concise, relevant, and readable format. Create tutorials to help end-users use a variety of applications Plan, create, and modify technical documents, including user specifications, manuals, and test plans to facilitate the software and product development. Report to seniors on progress and review of technical content. Proofread and edit content created by team members and other writing staff. Integrate user-friendly content in illustrations, graphs, and infographics for enhanced user experience. Producing high-quality documentation that is appropriate for its intended audience Working with internal teams on product and documentation requirements Writing easy-to-understand user interface text, online help and developer guides Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements Analyze existing and potential content, focusing on reuse and single-sourcing opportunities Create and maintain the information architecture. Consult software and technology subject matter experts to review, modify, and revise complex documentation for all departments, employees, and audiences. Assess and evaluate the user and employee needs and level of knowledge relevant to technical documentation. Collaborate with product designers and developers to study product samples and make instructions easier to comprehend. Write, review, and organize online help content to facilitate end-users. Select and adopt a uniform writing style across all media and other platforms for consistency within and outside the organization. Indulge in user research for feedback, revisions, and improvement in technical content