Technical Writer

The Role:

Do you love to write about products, how they work and their features? You enjoy writing, exploring new tools, concepts, and products, and like to experiment. You are eager to learn new things and want that one big break in your career, which will shape your aspirations and let you work and learn from the best minds in the Fintech industry. We are looking for you

Product documentation is an extremely critical piece in the Product Development Life Cycle. We understand how important it is to provide correct and clean information to our users to ensure that they use our super-cool products to the fullest.

We are looking for Technical Writers who write simple, grammatically correct English and can easily communicate complex concepts.

Roles and Responsibilities:
Technical Writing and Product Documentation Gather information through product specification docs, interviews, product demos and product exploration Work close with Product Management and Engineering to understand the concepts well and create well-thought-through documents Understand the various user journeys and present the content in a manner that can be easily consumed Use aids like diagrams, flowcharts and videos in the articles as and when required to explain the concepts better Peer-reviews Work with internal teams, identify the documentation bugs and gaps and work on the feedback

Mandatory Qualifications:
1-3 years of experience in technical writing Excellent communication skills in English (written and verbal) Proven work experience in developing procedural software documentation. Ability to quickly grasp simple to medium complexity concepts and convert them into a consumable form using examples, images and videos Ability to probe, ask questions and research Quick learner Excellent team player

Good to have:
Exposure to API documentation Market and competitor research and analysis