Technical Writer

Technical Writer– Pune, India

Are you ready to join a team in a global company where your primary focus is to create and deliver impeccable documents to external Partners and internal stakeholders, post discussions with Business and Product teams. Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as Technical Writer.

Western Union powers your pursuit.

In this unique global role, you will work with Partner Integration Team.

Role Responsibilities
• Creation and maintenance of IT documentation such as instructional guides, reference manuals, systems and technical design templates, handbooks, and reports.
• Collaborate with Business and Product teams, software developers, QA specialists, and other team members to ensure timely and successful updates to documentation.
• Understand Western Union products and be part of technical discussions with relevant stakeholders and provide valuable inputs.

Role Requirements
• In this crucial role you will need good hands-on experience documentation tools e.g Confluence, Microsoft and Adobe tool.
• Hands-on experience on Lucid charts is a plus
• Be able to understand Soap and Rest API and yaml
• Good Problem-solving skills
• Proactive and collaborative approach

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:
• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation,