Technical Support Specialist
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Designation: Sr. Advisor 1, Technical Support
Package: Up to 6 LPA
Location: Aundh, Pune
Shifts: Night Shifts
· Profile Requirement :
1. UG / Grad both eligible with 1year of documented Technical Experience
2. Internal Students not eligible
3. US Technical Support - Voice Program
· Financial Service Agreement : Please be informed that all the candidates/employees have to sign a financial Service Agreement of 2,00,000/-(Mandatory) for 18 months .
MS Certification : Please be informed about the Contractual requirement for all candidates/employees to earn Microsoft professional certifications within 9months from joining.
· Rounds of Interview : PI , Technical Process fitment & Communication Skills check - Ops Round , Online Assessment- Typing .
· Profile Requirement :
Core Competencies/Skills/Knowledge :
a. Strong Problem Solving and Troubleshooting Skills & thinks logically.
b. Comfortable to work in a 24/7 work environment with rotational shifts & Offs .
c. Working knowledge of personal computer architecture and network architecture.
d. Passion for Technology (curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies).
e. Support operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on Microsoft Windows Operating System .
f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems recommended.
g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage
Package: Up to 6 LPA
Location: Aundh, Pune
Shifts: Night Shifts
· Profile Requirement :
1. UG / Grad both eligible with 1year of documented Technical Experience
2. Internal Students not eligible
3. US Technical Support - Voice Program
· Financial Service Agreement : Please be informed that all the candidates/employees have to sign a financial Service Agreement of 2,00,000/-(Mandatory) for 18 months .
MS Certification : Please be informed about the Contractual requirement for all candidates/employees to earn Microsoft professional certifications within 9months from joining.
· Rounds of Interview : PI , Technical Process fitment & Communication Skills check - Ops Round , Online Assessment- Typing .
· Profile Requirement :
Core Competencies/Skills/Knowledge :
a. Strong Problem Solving and Troubleshooting Skills & thinks logically.
b. Comfortable to work in a 24/7 work environment with rotational shifts & Offs .
c. Working knowledge of personal computer architecture and network architecture.
d. Passion for Technology (curious, has desire to learn, doesn’t rely on past knowledge, stays on top of latest technologies).
e. Support operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on Microsoft Windows Operating System .
f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows® Server Operating Systems recommended.
g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage
5 page views
Related listings
-
Technology Delivery Manager-ProjectsBankTechnology Delivery Manager-Projects IDFC FIRST Bank Limited Mumbai, Maharashtra Apply 14 hours agoFull–time Job Description Job Title – Technology Delivery Manager- Projects Place of work - Mumbai Business Unit – Corporate Function Function – Inform...2026/11/09
-
Digital Content ManagerContent WriterCreate and lead the content strategy and brand communication on all brand platforms Ideate and create pipelines for content creation under quick and achievable timelines Manage the creation of all content for the company website, social media and oth...2026/11/09
-
Content Editor - MarketingContent WriterAre you a Marketing Communications professional with a passion for content? Then read on. As you probably know, the content market is so crowded that standing out is becoming a herculean task. So we decided to take the Herculean to task! How? At the ...2026/11/09