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Technical Support Specialist

Published date: 2026/11/08
  • Location: Gurugram, Haryana, India
Skills Required:

· Windows Operating system knowledge is must

· 24*7 technical support over voice and email to our Clients in shifts

· User support and customer service on company supported computer applications and platforms.

· Ability to work independently and as part of a team.

· Excellent customer service and phone handling skills.

· Hardware/Networking Knowledge is must

· Basic Windows Server OS knowledge.

· Core capabilities in installation / configuration/ implementation of windows OS, managing computer Hardware/software issues.

· Should be able to handle Applications after training for demonstration and Implementation purposes.

· Provide product training to customers

· Ready to work on rotational shift

· Basic Database Software knowledge MySQL and Microsoft SQL Server

· PACS, HL7, and DICOM experience a plus

· Provide product support for customer phone, chat, email, and web based support requests.

· Adapt to and work with a highly diverse customer base while focusing on providing an exceptional customer experience with every interaction.

· Good communication skills
Company Name: Medsynaptic Pvt. Ltd.

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