Technical Support - Fresher
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Technical Support Engineer - FRESHER
• ***Only Mumbai candidates Must Apply****
Experience: Fresher
Additional Certification is Must
· Should have knowledge of Hardware and troubleshooting the same.
· Should have knowledge of Windows and Linux Operating System.
· Should have basic concept of Network Functioning and Troubleshooting.
· Ability to diagnose and troubleshoot Security issues.
· Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk)
· Excellent problem-solving and communication skills.
· Ability to provide step-by-step technical help, both written and verbal.
· Taking ownership of customer issues reported and seeing problems through to resolution.
· Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
· Ensure all issues are properly logged.
Job Types: Full-time, Regular / Permanent
In Hand Per Month: 13,000 - 15,000
Job Types: Permanent, Full-time Fresher
Salary: ₹1,300,000.00 - ₹1,500,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Rotational shift
Application Question(s):
• Do you have understanding of Networking ?
• Do you have understanding of Hardware ?
• Are you ok with the salary ? (Mentioned in Job Description)
• Are you ok with the rotational shift, it Includes night shift
• ***Only Mumbai candidates Must Apply****
Experience: Fresher
Additional Certification is Must
· Should have knowledge of Hardware and troubleshooting the same.
· Should have knowledge of Windows and Linux Operating System.
· Should have basic concept of Network Functioning and Troubleshooting.
· Ability to diagnose and troubleshoot Security issues.
· Familiarity with remote desktop applications and help desk software (eg. Teamviewer, Anydesk)
· Excellent problem-solving and communication skills.
· Ability to provide step-by-step technical help, both written and verbal.
· Taking ownership of customer issues reported and seeing problems through to resolution.
· Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
· Ensure all issues are properly logged.
Job Types: Full-time, Regular / Permanent
In Hand Per Month: 13,000 - 15,000
Job Types: Permanent, Full-time Fresher
Salary: ₹1,300,000.00 - ₹1,500,000.00 per month
Benefits:
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Rotational shift
Application Question(s):
• Do you have understanding of Networking ?
• Do you have understanding of Hardware ?
• Are you ok with the salary ? (Mentioned in Job Description)
• Are you ok with the rotational shift, it Includes night shift
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