Technical Support Executive✓Rajasthan

Job Summary

This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to

render services for the following tasks effectively.

Responsibilities and Duties

Handle queries and complaints of the Amazon related to products

Transaction handling Services, Problem Solving Efficiency

Numerical Ability, High level of accuracy

Energetic, friendly and approachable individuals that understand the impact of great customer service

Responsible to deliver high quality and productivity results that meet the identified targets

Strong ability to multitask and take fast decisions independently

Maintains composure and patience with customers

Required Experience, Skills and Qualifications

A “Customer Service Representative” must have

1.Excellent verbal, written and listening skills

2.Should have good command over Grammar and Fluency in English

3.Should not have any MTI while conversing

4.Details of several functions to provide quality service

5.Good knowledge of computers

6.Ability to Write/type messages to ensure professional tone

DESIRED CANDIDATE PROFILE:

1.Education qualifications – HSC/Any Graduate

2.Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)

3.Excellent interpersonal skills

4.Should not be below 18 years of age

5.Flexible to work in rotational shifts as per US Hours, according to business needs

Job Type: Full-time

Experience:

work: 1 year (Preferred)

Education:

Secondary(10th Pass) (Preferred)

Location:

Jaipur, Rajasthan (Preferred)

Language:

English (Preferred