Technical Support Executive Teleperformance (TP)
Published date: 2024/01/10
- Location: Jaipur, Jaipur , India
Agent needs to handle queries, requests and complaints from customers tactfully, provide Technical support service at every interaction, ensuring end to end resolution by taking complete ownership for the customer in every transaction. The goal is to achieve superior customer engagement and ensure a significant improvement in customer experience.
Qualification / Eligibility Criteria:
Graduate in any stream with sound technical knowledge
BTech freshers can apply
Language capabilities - English (Excellent verbal and written skills are required)
Preference can be given to applicants with prior tech support experience in an international BPO
Preferred Tech Knowledge- Should have sound technical knowledge related to computers/ Device manager, computer management, BIOS, BSOD, editing software and operating system
Qualification / Eligibility Criteria:
Graduate in any stream with sound technical knowledge
BTech freshers can apply
Language capabilities - English (Excellent verbal and written skills are required)
Preference can be given to applicants with prior tech support experience in an international BPO
Preferred Tech Knowledge- Should have sound technical knowledge related to computers/ Device manager, computer management, BIOS, BSOD, editing software and operating system
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