Technical Support Executive

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
We are Looking for a Technical Support Executive who is spoken politely and will be able to analyze clients' problems and provide them with the best solution in a polite manner.

Roles & Responsibilities:
• Answering phone calls & emails and providing exceptional customer service in a timely and efficient manner.
• Providing problem analysis and resolving client issues with the aid of available helpdesk tools (e.g. help files and Knowledge base articles.
• Providing the customer with the best of solution
• Ensuring call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion.

Job Location: Jaipur, Rajasthan

Experience: Fresher

Timings : 10:00AM to 7:00PM

Salary: Salary as per industry standard.(No limitation for right candidate)

Required education: Any graduate or pursuing graduation.

Job Type: Full-time
Company Name: EzyTm Technologies

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