Technical Support Executive

Futuresys Technologies Pvt ltd. Hiring Technical Support Executives
We are hiring candidates for Tech Support / Technical Support in Jaipur location.

Requirements

Excellent Communication Skills
International BPO experience preferable
Ready to work in 24*7 shifts
Technical Knowledge
Any graduate
Build customers interest in the services and products offered by the company
Salary

Best in Industry
Lucrative Incentives
Key Skills

Troubleshooting the systems and network problems and diagnosing software faults
Supporting and maintaining MS Server/Desktops and MS Exchange
Technical Support Executive/Engineer, Unix, Windows, TCP/IP
Installing and configuring computer hardware operating systems and applications
Supporting the roll – out of new applications
Prioritizing and managing many open cases at one time
Rapidly establishing a good working relationship with customers and other professionals, such as software developers
Monitoring and maintaining computer systems and networks
Replacing parts as required
Excellent Listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solutions.
Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 - ₹30,000.00 per month

Day range:

Monday to Friday
Shift:

Night shift
US shift
Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

What is your Date of Birth?
How many years of experience you have in international voice process.
Education:

Bachelor's (Preferred)
Experience:

Technical support: 1 year (Preferred)
Language:

English (Preferred)
Shift availability:

Night Shift (Preferred)
Overnight Shift (Preferred)