Technical Support Executive

Futuresys Technologies Pvt ltd. Hiring Technical Support Executives
We are hiring candidates for Tech Support / Technical Support in Jaipur location.

Requirements
• Excellent Communication Skills
• International BPO experience preferable
• Ready to work in 24*7 shifts
• Technical Knowledge
• Any graduate
• Build customers interest in the services and products offered by the company

Salary
• Best in Industry
• Lucrative Incentives

Key Skills
• Troubleshooting the systems and network problems and diagnosing software faults
• Supporting and maintaining MS Server/Desktops and MS Exchange
• Technical Support Executive/Engineer, Unix, Windows, TCP/IP
• Installing and configuring computer hardware operating systems and applications
• Supporting the roll – out of new applications
• Prioritizing and managing many open cases at one time
• Rapidly establishing a good working relationship with customers and other professionals, such as software developers
• Monitoring and maintaining computer systems and networks
• Replacing parts as required
• Excellent Listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solutions.

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 - ₹30,000.00 per month

Day range:
• Monday to Friday

Shift:
• Night shift
• US shift

Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
• What is your Date of Birth?
• How many years of experience you have in international voice process.

Education:
• Bachelor's (Preferred)

Experience:
• Technical support: 1 year (Preferred)

Language:
• English (Preferred)

Shift availability:
• Night Shift (Preferred)
• Overnight Shift (Preferred