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Technical Support Executive

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
Exp: 0-3 years; Roles & Responsibilities

Handling technical support tickets Respond to service down alerts and notifications promptly Handling customer queries effectively Maintaining & providing constant support to clients as per the given SLAs Handling L1& Phone Support issues Handle tickets/live chats efficiently Required Skills Candidates with RedHat, MCSA Certification/Training or IT background to apply Good Communication Skills Ability to deal with client and their queries Logical Thinker Excellent interpersonal skills Salary

As per Industry Standards
Company Name: WIPL

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