Technical Support Executive
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Roles & Responsibilities :Handling technical support ticketsRespond to service down alerts and notifications promptlyHandling customer queries effectivelyMaintaining & providing constant support to clients as per the given SLAsHandling L1& Phone Support issuesHandle tickets/live chats efficientlyRequired SkillsCandidates with RedHat, MCSA Certification/Training or IT background to applyGood Communication SkillsAbility to deal with client and their queriesLogical ThinkerExcellent interpersonal skills
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