Technical Support Executive
Published date: 2026/11/07
- Location: Jaipur, Rajasthan, India
Exp : 2-4 years
Job Description:
● Respond to all customer queries (primarily over email/calls) in a timely and comprehensive
manner to ensure customer satisfaction.
● Highlight issues through feedback and recommend changes in workflows, procedures, service
levels, based on customer demands to meet their needs and ensure quality service is given
at all times.
● Adherence to quality and compliance guidelines.
● Support any new initiatives in the directorate.
● Balance customer interests with the interests of Sarv.com.
● Communicates effectively, oral and written to identify and document necessary information
Work Experience:
2 to 4 Years of work experience in customer support or similar role in an IT company
Job Description:
● Respond to all customer queries (primarily over email/calls) in a timely and comprehensive
manner to ensure customer satisfaction.
● Highlight issues through feedback and recommend changes in workflows, procedures, service
levels, based on customer demands to meet their needs and ensure quality service is given
at all times.
● Adherence to quality and compliance guidelines.
● Support any new initiatives in the directorate.
● Balance customer interests with the interests of Sarv.com.
● Communicates effectively, oral and written to identify and document necessary information
Work Experience:
2 to 4 Years of work experience in customer support or similar role in an IT company
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