Technical Support Engineer Jaipur
Published date: 2026/11/09
- Location: Rajasthan, Jaipur, , India
Looking for an experienced support engineer for an enterprise class asset mapping software.
• To work with customers via email, conference calls to understand and troubleshoot the issue.
• Resolve technical issues and provide an excellent customer experience.
• Attend work on a staggered shift basis as per business requirement.
• Maintain complete and current support history of customer cases.
• Collaborate with peers and technical associates on problem resolution.
• Interface with the software development team to help them understand the issue.
• Work as a bridge between development team and customer until the issue is resolved.
• Maintain skill set and should possess an understanding of all the versions of the software.
Skills Required:
• Excellent analytical and logical thinking.
• Strong troubleshooting / diagnostic abilities.
• Ability to think laterally, possess strong problem solving, planning and prioritization skills.
• Experience in working with customers from varied geographical locations.
• Excellent written and verbal communication skills in English
• To work with customers via email, conference calls to understand and troubleshoot the issue.
• Resolve technical issues and provide an excellent customer experience.
• Attend work on a staggered shift basis as per business requirement.
• Maintain complete and current support history of customer cases.
• Collaborate with peers and technical associates on problem resolution.
• Interface with the software development team to help them understand the issue.
• Work as a bridge between development team and customer until the issue is resolved.
• Maintain skill set and should possess an understanding of all the versions of the software.
Skills Required:
• Excellent analytical and logical thinking.
• Strong troubleshooting / diagnostic abilities.
• Ability to think laterally, possess strong problem solving, planning and prioritization skills.
• Experience in working with customers from varied geographical locations.
• Excellent written and verbal communication skills in English
0 page views
Related listings
-
Multiproduct Technician GurgaonTechnician• Installation of parts and equipment of different brands • Proper maintenance and repairing • It is a Full Time Technician job for candidates with 1 - 4 years of experience. More about this Multiproduct Technician job Please go through the FAQs to g...2026/11/09
-
Hydraulic TechnicianTechnicianlooking for hydraulic techinicians for crawler and tyremounted cranes must have experience with cranes of sany , fuwa , xcmg , kobelco and zoomlion make . experience of 10 years minimum2026/11/09
-
CCTV Installation & Technician New DelhiTechnicianTrained Cctv technician, electronic lock door phone systems. Shreshti Infotech Company is hiring for the job profile of CCTV Installation & Technician for 2 Candidates at Delhi Location in Rohini Sector 3 Delhi locality. If you are interested in ...2026/11/09