Technical Support Engineer
Published date: 2026/11/07
- Location: Pune, Maharashtra, India
Do you want to work for Coupa Software
, the world's leading provider of cloud-based spend management solutions? We're a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we're building a great company that is laser focused on three core values:
1. Ensure Customer Success – Obsessive and unwavering commitment to making customers successful. 2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action. 3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
Responsibilities:
• Providing 2nd level support on technical issues.
• Proficiently handles service requests and escalations within guidelines across Severity levels.
• Coordinate with the Operations teams on deployment and patch management.
• Work with other business units, including the Integration team, Operations, and Customer Success, as required...
, the world's leading provider of cloud-based spend management solutions? We're a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we're building a great company that is laser focused on three core values:
1. Ensure Customer Success – Obsessive and unwavering commitment to making customers successful. 2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action. 3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
Responsibilities:
• Providing 2nd level support on technical issues.
• Proficiently handles service requests and escalations within guidelines across Severity levels.
• Coordinate with the Operations teams on deployment and patch management.
• Work with other business units, including the Integration team, Operations, and Customer Success, as required...
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