Technical Support BPO
Published date: 2026/11/08
- Location: Mumbai, Maharashtra, India
Key Responsibilities
Offering a high level of customer service to all customers
Conduct thorough troubleshooting of all broadband issues reported
Liaise with third parties to report and resolve any issues a customer may have
Take ownership of all customer issues reported to you and follow these through to a successful resolution
Skills and Experience
Previous experience in a technical support role within telecommunications required
Previous experience in a technical support role within telecommunications required
Strong problem solving and analytical skills
Demonstrable experience of working in a team environment.
Offering a high level of customer service to all customers
Conduct thorough troubleshooting of all broadband issues reported
Liaise with third parties to report and resolve any issues a customer may have
Take ownership of all customer issues reported to you and follow these through to a successful resolution
Skills and Experience
Previous experience in a technical support role within telecommunications required
Previous experience in a technical support role within telecommunications required
Strong problem solving and analytical skills
Demonstrable experience of working in a team environment.
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