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Technical support

Published date: 2024/01/10
  • Location: bengaluru, Karnataka, India
• Graduates / Under Graduates with minimum 1 year of technical experience can apply *HINDI MANDATORYNote - Walkin Interview / Only for Bangalore Location Only HIRING FOR DAY SHIFT / 5 DAYS WORKING2 WAY CAB FACILITY - DAY SHIFTONLY 3 ROUNDS OF WALK-IN INTERVIEWWALK-IN FOR SPOT OFFERRoles and ResponsibilitiesPerforms installations, maintenance, and repairs on customer equipment (Desktop / Laptop / iPad / Tablet PC/peripherals) working primarily on-site.Installation and configuration including Data Transfer knowledge and Deploy OS via SCCM, Image via Ghost, etc..,Troubleshooting of OS ( Windows7/8/10),productivity tools like MS office, AV tools. Customer handling, Updation / Closer of Ticket in Ticketing Tool, Operating from Customer place (Onsite anywhere in India).OS troubleshooting on the desktops.Installation and configuration of OS ( Windows7/8/10) as per the requirement.Standard Microsoft desktop application Installation and troubleshooting.Antivirus update using provided tool.Installing and configuring messaging client on workstations.Email troubleshooting and housekeeping at the client end.Troubleshooting & resolving user problems remotely using available toolsTablets and Phones (iPad, etc.) support (L1) - Basic Configuration and Connectivity,Excellent Communication
Company Name: Black And White Business Solutions

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