Technical Support

Published date: 2026/11/08
  • Location: Ahmedabad, Gujarat, India
Job details
Job Type
Full-time

Full Job Description

Full-Time (Ahmedabad - Bengaluru ) 1-2 Experience

Roles and Responsibilities:
• Installation of SmartQ Platform Softwares for client systems.
• Train Customers to use SmartQ platform

Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem Help Customers to perform configuration and other activities of the software
• Assume remote control over customers’ computers when necessary to resolve problems
• To be able to work in different time zones(US/Aus & NZ etc) and remotely (if & when required).
• Able to do asset management.
• Internal process management. Skills and qualifications required:
• Any Bachelor’s Degree. B.Sc (Computer Science), BCA, BE preferred
• Minimum 1-year experience in information technology or technical support
• Extensive familiarity with Windows operating systems
• Excellent Communication and People Skills
• Quick Learner
• Taking Ownership of the tasks and delivering them
Company Name: SmartQ

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