Technical Product Owner - DevOps

Job Brief

You will be leading a DevOps team of very competent engineers. The DevOps team at MindTickle is responsible for the maintenance of our production infrastructure, CI/CD pipelines, and engineering tools. We have our infrastructure as code on top of Kubernetes, Helm, Gitlab, and Cloudformation. We have an extensive platform supporting up to 300+ service components fully on top of AWS with 5 9s availability.

The DevOps team is critical in maintaining the standard and productivity of engineering at MindTickle. Your mandate will be to address the challenging problems of an exponentially growing org that is currently a 300+ strong engineering team. You will be improving our systems, approaches, processes, and tools constantly to continue developing MindTickle into a world-class engineering team.

You will need extensive and hands-on knowledge of these technologies, exceptional ability, and deep interest to learn new developments in this field, ample energy to evangelize and implement appropriate solutions across the org and a keen interest in growing and mentoring your fellow team members.

What you'll be doing:
• Design and develop software solutions that manage the lifecycle of MindTickle deployments.
• Optimize and improve deployment workflows.
• Deliver solid Infrastructure as a Code by using automation tools such as Terraform/Cloudformation.
• Build and deploy monitoring and alerting systems across our entire infrastructure.
• Enabling the SRE team to be able to troubleshoot and resolve live production issues by analyzing logs from different sources.
• Enhance and maintain our metrics and logs collection, processing, and visualization infrastructure.
• Build and maintain container orchestration platform.
• Ability to quickly learn new processes, applications, and tools as required.
• Maintain, review, propose and implement improvements to existing infrastructure, tools, and processes.
• Evangelizing best practices to the wider engineering organization.
• Mentoring and leading the team of DevOps engineers.

Experience:
• Bachelor's degree in Computer Science or equivalent.
• Experience coding in any programming language (e.g., Python, Golang, Java, Node.JS). This role will require the ability to understand others' code and to write your own for some automation tasks.
• Experience with Cloud IaaS (primarily AWS, Azure, and GCP).
• Experience with containers and orchestration (Docker, Kubernetes).
• Working experience with source code management systems like SVN or Git.
• Expert knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability).
• Solid understanding of load balancing, Linux/UNIX-related network services, TCP/IP networking, and CDNs.
• Experience with modern software components (Nginx, Mongo, Postgres, Redis, ElasticSearch, RabbitMQ, JVM, Play).
• Configuration management using tools like Ansible, Puppet, or Chef.
• Must have well-executed planned application/database or infrastructure changes with zero downtimes.
• Experience with handling a team of at least 5-6 DevOps engineers in the past.