Technical Content Writer
Published date: 2024/01/10
- Location: Bangalore, Karnataka, India
About Company:
Mobisy Technologies Private Limited is a high-growth, VC-funded tech company that's transforming the retail supply ecosystems in several markets including India, Africa, the Middle East, and Europe through its product 'Bizom'. Mobisy is one of the top 10 tech startups in India (according to YourStory) and was included in Deloitte Technology Fast 50 India three times in a row. However, what we really take pride in is our 300+ enterprise customers and hundreds of thousands of users loving our products and telling the world about them. Customers' high ratings of Mobisy on Gartner (4.6 on 5) indicate that we are the most loved solution among them.
About the Internship:
We are looking for a technical writer to produce high-quality documentation that contributes to the overall success of our product. You will work collaboratively with our delivery teams and technical teams to produce product and process documentation. You will create knowledge bases and training resources both for internal usage and for customers.
Key responsibilities:
1. Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
2. Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
3. Create and maintain the information architecture
4. Produce high-quality documentation both for internal and customer use
5. Write easy-to-understand user manuals, knowledge bases, Q&A resources, and other documentation
6. Create tutorials using various media to help both end-users and our technical, delivery, and support teams
7. Organize, structure, and write documents and articles related to the company's products and solutions. These articles would involve detailing module-wise features, user manuals, and FAQs for customers and internal L1, L2, L3 teams, etc.
8. Organize and document monthly product and bug fix release notes
1. Preferably bachelor's or master's degree in English/journalism/mass communication
Deadline:
2023-05-19 23:59:59
Skills required:
Content Writing, English Proficiency (Written) and Effective Communication
Mobisy Technologies Private Limited is a high-growth, VC-funded tech company that's transforming the retail supply ecosystems in several markets including India, Africa, the Middle East, and Europe through its product 'Bizom'. Mobisy is one of the top 10 tech startups in India (according to YourStory) and was included in Deloitte Technology Fast 50 India three times in a row. However, what we really take pride in is our 300+ enterprise customers and hundreds of thousands of users loving our products and telling the world about them. Customers' high ratings of Mobisy on Gartner (4.6 on 5) indicate that we are the most loved solution among them.
About the Internship:
We are looking for a technical writer to produce high-quality documentation that contributes to the overall success of our product. You will work collaboratively with our delivery teams and technical teams to produce product and process documentation. You will create knowledge bases and training resources both for internal usage and for customers.
Key responsibilities:
1. Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
2. Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
3. Create and maintain the information architecture
4. Produce high-quality documentation both for internal and customer use
5. Write easy-to-understand user manuals, knowledge bases, Q&A resources, and other documentation
6. Create tutorials using various media to help both end-users and our technical, delivery, and support teams
7. Organize, structure, and write documents and articles related to the company's products and solutions. These articles would involve detailing module-wise features, user manuals, and FAQs for customers and internal L1, L2, L3 teams, etc.
8. Organize and document monthly product and bug fix release notes
1. Preferably bachelor's or master's degree in English/journalism/mass communication
Deadline:
2023-05-19 23:59:59
Skills required:
Content Writing, English Proficiency (Written) and Effective Communication
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