Technical Content Writer

Full–time
Job Description:

We're searching for an experienced Technical Content Writer to join our team and help take our client-focused services to new heights. As an ideal candidate, you must have proven experience in a highly technical field, such as software development, computer science, or engineering. In addition, your ability to evaluate and analyze complex information is second to none, and you must have a natural desire to help people understand things that are hard to understand.

Objectives of this Role:
• Develop comprehensive documentation that meets organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the targeted audience, turning insights into language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative approaches for improvement
• Should be able to grasp the business requirements of the project stakeholders quickly and be able to provide a well-structured technical document/architecture in discussion with technical teams

Responsibilities
• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills and Qualifications
• Bachelors degree in a relevant technical field
• 2-4 years’ industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Preferred Qualifications
• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Experience using any specific tools to create documentation

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹30,000.00 per month

Benefits:
• Internet reimbursement

Schedule:
• Flexible shift
• Monday to Friday

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹500,000.00 per year

Application Question(s):
• Are you starting immediately? If No, Please mention the notice period
• Current Salary Annual(INR)?
• Expected Salary Annual(INR)?

Experience:
• Content writing: 3 years (Required)
• Software Product Based writing: 3 years (Required