Technical Content Lead
Published date: 2026/11/07
- Location: Pune, Maharashtra, India
Description:
Reporting to the Manager – Customer Experience, the Content Design Lead will be responsible for the smooth creation and delivery of industry-leading content across our solutions.
Support the development and creation of digital content which builds the brand and enhances the customer experience, across all touchpoints.
You'll help shape our tone and be the voice for our customers.
You'll create clear, concise, and useful content for customers.
This role is best suited for someone that likes to delve into the topic and problem, unearthing the most practical solutions and compelling audience-focused angles to communicate.
Responsibilities:
• A good command of the English language and impeccable grammar.
• An understanding of complex problems and making them simple to understand:
• Translate technical data into user-focused language.
• Work collaboratively with project resources and SMEs to understand process and system changes.
• Actively research our competitors so...
Reporting to the Manager – Customer Experience, the Content Design Lead will be responsible for the smooth creation and delivery of industry-leading content across our solutions.
Support the development and creation of digital content which builds the brand and enhances the customer experience, across all touchpoints.
You'll help shape our tone and be the voice for our customers.
You'll create clear, concise, and useful content for customers.
This role is best suited for someone that likes to delve into the topic and problem, unearthing the most practical solutions and compelling audience-focused angles to communicate.
Responsibilities:
• A good command of the English language and impeccable grammar.
• An understanding of complex problems and making them simple to understand:
• Translate technical data into user-focused language.
• Work collaboratively with project resources and SMEs to understand process and system changes.
• Actively research our competitors so...
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