Technical Analyst II

Job Description:

Your background
Essential
• A minimum of 12+ years total industry experience
• A minimum of 5 years experience as a Senior Manager/Program/Portfolio Lead
• A minimum of 5 years banking/financial sector/high pressure environment related management experience essential
• Confident, professional and fluent communicator

Fluency in English language (spoken and written) is essential
• Application/software Development background (including end to end software development life cycle (SDLC) experience) essential
• Previous hands on production support management experience essential (minimum 3 years)
• Strong infrastructure (hardware, operating systems, networks, database, firewall, internet) knowledge and experience essential
• Experience of managing global platforms and production services will be essential
• Demonstrable experience of working to resolution complex issues involving multiple groups

Strong analytical skills required and should have a natural ability to research and resolve complex systems, application and business issues
• Proven and established associate/talent performance management experience essential
• Strong matrix management skills in a global company including influence, conflict resolution and negotiation
• Can critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Successfully engages in multiple initiatives simultaneously
• Drives and challenges business units on their assumptions of how they will successfully execute their plans
• Strong analytical and creative thinking skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Experience of international/Local India payments clearings and the technology used to process payments (Example - SWIFT, other Payments Middleware solutions)
• Must be able to work under pressure, manage multiple projects, use own initiative and motivation to meet deadlines and set priorities without close supervision
• Must be willing and able to express new ideas, concerns and opinions directly to