Tech Support Associate Voice Process (Freshers) WFO

Customer Support / Voice Process Airtel Black (English + Hindi, Tamil, Malayalam, Gujarathi, Marathi)

Experience : Fresher

Qualifications : Any Graduates (15 years of education)

Process : Airtel Black

Package : 17800 take home + 2000 Incentives

Rotational Shifts and Rotational Week offs

Roles and Responsibilities
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Skills Required
• Should be good in communication both in Verbal Communication
• Self-motivated
• Sound Knowledge of English and Hindi , Tamil, Marathi, Gujarati will be an advantage
• Excel Knowledge will be an added advantages.

Note : Walk-In Interview

Place : Hosur Road Bangalore.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹17,800.00 - ₹20,000.00 per month

Benefits:
• Flexible schedule

Schedule:
• Day shift
• Rotational shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Bengaluru Urban, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
• Mandatory: This is a walk-in Interview, Are you available in bangalore for walk-in Interview?

Education:
• Bachelor's (Required)

Language:
• Hindi (Required)
• Tamil (Preferred)
• Malayalam (Preferred)
• Marathi (Preferred)
• Gujarati (Preferred