Team Support Specialist

Job details
Job Type
Regular / Permanent
Full Job Description
Job Title: Team Support Specialist
Location: Noida

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.

Introduction:
This role manages and monitors the processes in place to comply with internal and external audit requirements. In particular, this role includes ensuring that Customer adjustment, scheme/ customer settlements are completed as per agreed timelines. Breaks management clearance timeframe of Interface, Suspense (AR/AP) & GL account controls are in place and adhered to, and that the risks are evaluated, understood, and mitigated as per the SOX directives.

What will you be doing?
Ensuring all SLA’s are met as per defined timelines
Daily reconciliations and Breaks Management as per defined delinquency period of the accounts
Ensuring adherence to the AO&R Policy & GL Controls Framework;
Journal Processing and Risk reporting as defined in SOP/ALP’s
Preparing reconciliation templates and discussing open items with the respective stakeholders for timely clearance.
Providing appropriate information for ongoing reconciliation/Management Information activities;
Compliance with all applicable policies, principles and procedures.
Adhere to PSD controls and process customer adjustments / settlements on a timely basis
Collate & Analyse financial data from various reports & System.
Analytical skills to make meaningful inferences.
Supporting change projects as and when required
Ensure compliance to all SOX & OR Controls
Conduct conference calls and mange Customer expectations
Identify areas for improvement. Adds value and improves customer service
Focus on developing and implementing best practice
Challenges Status-quo
What we’re looking for:
Minimum B.Com Graduation Degree / MBA (Finance)/Post Graduation/CA Inter qualification or Relevant experience in F&A Domain, preferably in reconciliations
Good basic accounting skills
Good communication skills
Skills that will help you in the role:
Good reconciliations process understanding
Card industry knowledge will be an added advantage
Where will you be working?
Noida