Team Member - Technical Support (BPO, Voice operation)
Published date: 2026/11/08
- Location: Noida, Uttar Pradesh, India
Functional Responsibilities
• Provides expedient and accurate customer service to all client customers. Addresses customer
concerns, queries, issues, complaints, and/or places sales orders and product information
requests. Prepares reports by accessing the account database, analyzing the information contained and providing useful accurate, and appropriate data.
• When necessary, escalates complex customer interactions to the appropriate party as designated
• Provides expedient and accurate customer service to all client customers. Addresses customer
concerns, queries, issues, complaints, and/or places sales orders and product information
requests. Prepares reports by accessing the account database, analyzing the information contained and providing useful accurate, and appropriate data.
• When necessary, escalates complex customer interactions to the appropriate party as designated
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