Team Member- Core Banking System
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Job Purpose :
Application Support : Provide functional support to end users of various applications viz., core banking system FlexCube, Finnone, LOS, LaserSoft, CRMNext, Vision Plus etc.
· Attend to the assigned calls, understand the requirement or issue. Take necessary inputs and resolve within the stipulated timelines ·
Analysis of the problem and run sql queries if required for troubleshoot and understand.
· To take Proactive measures for global issues in preventing subsequent occurrences
· To understand the application functionality including process and accounting related
· Co-ordinate with respective application management team for timely, closure of issues and ensure necessary resolution. · Update records in reconciliation system for proper reporting
· Understanding the diverse source systems that HDFC Bank has across its Asset, Liability and Card business.
GL Monitoring : Reconciliation of suspense and product GLs
· Identify the root cause and follow up on rectification with application team.
· Get the root cause addressed through SFR team.
· Reporting of outstanding/differences to respective stake holders
Requirements:
(4-8 Years)Experience into Providing functional support to end users of various applications viz., core banking system FlexCube, Finnone, LOS, LaserSoft, CRMNext, Vision Plus etc
Application Support : Provide functional support to end users of various applications viz., core banking system FlexCube, Finnone, LOS, LaserSoft, CRMNext, Vision Plus etc.
· Attend to the assigned calls, understand the requirement or issue. Take necessary inputs and resolve within the stipulated timelines ·
Analysis of the problem and run sql queries if required for troubleshoot and understand.
· To take Proactive measures for global issues in preventing subsequent occurrences
· To understand the application functionality including process and accounting related
· Co-ordinate with respective application management team for timely, closure of issues and ensure necessary resolution. · Update records in reconciliation system for proper reporting
· Understanding the diverse source systems that HDFC Bank has across its Asset, Liability and Card business.
GL Monitoring : Reconciliation of suspense and product GLs
· Identify the root cause and follow up on rectification with application team.
· Get the root cause addressed through SFR team.
· Reporting of outstanding/differences to respective stake holders
Requirements:
(4-8 Years)Experience into Providing functional support to end users of various applications viz., core banking system FlexCube, Finnone, LOS, LaserSoft, CRMNext, Vision Plus etc
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