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Team Manager- VRM

Published date: 2024/01/10
  • Location: New Delhi, Delhi, India
Any Graduate VRm- Supervisor Job Name – PA (Business Unit) : Team Manager-VRM-PBK – Virtual Relationship Banking Job Title : (Job Name) – Team Manager-VRM-PBK Business Unit (PA) : Virtual Relationship Banking Team : (Sub team in the PA) Virtual Relationship Management Reports to (job) : Unit Head Location of role : Pan India Job Fn : Sales Role Type: Supervisory No of direct repartees: 10-15 Travel Required: No Job Band Range : JD Created date: 01-04-2018 JD Updated date 01-04-2018 JD approved by (business) : Version No : 2.0 Job Purpose • Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all guidelines and regulatory requirements are followed. • Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. • Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc. • Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the Audit & Compliance guidelines. • Responsible for managing, training and motivating staff. • All of the above parameters consistently met by the team of VRMs. • Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products
Company Name: Abacus Consultants

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