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Team Leader - International BPO

Published date: 2024/01/10
  • Location: Navi Mumbai, Maharashtra, India
Team Lead Operations - US/UK Tech Support - Voice - Permanent WFH

We are looking for a Team Lead Operations for our company.

You must have:

· 4 - 5 yr Exp in International Tech VOICE Process

· 1 yr Exp as Team Leader

· Solid & Proven Tech Support Exp

· Excellent Inbound Voice Process Exp

· Stable career profile

· Excellent English Communication

Your primary responsibilities will be:

· Manage our Tech Support Processes

· Manage the Team

· Maintain SLA

· Conduct QA

· Team Training

· Client Communication

Responsible for Service Delivery

· Salary : 4.5 – 5 LPA

· Only fixed salary - no incentives and allowance.

· 6 days working with rotational week off.

· Should have your own Laptop and Wi-Fi (no reimbursement)

Call or Whatsapp Company HR

Preethi : 810 8747 306

Job Types: Full-time, Permanent

Salary: ₹35,000.00 - ₹40,000.00 per month

Benefits:
• Provident Fund
• Work from home

Schedule:
• Day shift
• Fixed shift
• Night shift
• UK shift
• US shift

Experience:
• total work: 3 years (Preferred)
• Team Leader: 1 year (Preferred)
• International Voice process: 3 years (Preferred)

Speak with the employer
+91 8108747306
Company Name: 31West Global Services

Apply

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