Team Leader ( International BPO)

Greetings from Brocus IT Solutions Pvt Ltd!

We are Hiring - Team Leader (International BPO).

Roles and Responsibilities :
• Candidates should have experience of Team Handling/Sales/KPIs.
• Ability to perform multi tasks and adjust quickly in short time frames.
• Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels.
• Give timely and real time feedback with a view towards improving Operational and individual efficiency.
• Knowledge of operational process, logical thinking, reporting and analysis.
• Provide feedback, training sessions and other team development exercise.
• Making daily & monthly reports maintain the SLAs of team.

Required Skills :
• Candidate must be comfortable to work in night shifts and work from office.
• Looking candidate from International background only.
• Must possess strong communication, interpersonal, Sales experience and influencing skills.
• Must be analytical and detail oriented.
• Should have handled a team of 15-20 FTEs.
• Shift Time - Evening 7.00 pm to Morning 5.30 am

Perks & Benefits :
• Lucrative Incentives
• Monthly Attendance Bonus
• Job Growth & Job stability
• Med claim (20L up to accidental & 5L up to Health)
• Free Dinner Facility
• Joining Bonus
• 5 Days Working

Contact HR : +91-XXXXXXXXXX

Email Address: hr@brocussolutions.com

Job Type: Full-time

Salary: ₹40,000.00 - ₹45,000.00 per month

Benefits:
• Food provided
• Health insurance

Schedule:
• Monday to Friday
• Night shift
• US shift
• Weekend availability

Supplemental pay types:
• Joining bonus
• Performance bonus
• Quarterly bonus

Ability to commute/relocate:
• Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 1 year (Required)

Language:
• English (Required)

Work Location: In person

Speak with the employer
+91 +91-XXXXXXXXXX