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Team leader for Customer support

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
Must have excellent product knowledge
· Should have the maturity and experience to manage his/her team members and serve as a strong second line
· Should have the required expertise and analytical skills to provide strategic process improvement inputs - (operational excellence)
· Ownership on Quality performance of delivery
· Should be open to work 24/7
· Attrition ,Shrinkage & Absenteeism management & ownership for control
· To own, drive and develop the team members for being effective in their role
· Need to work towards enhancing the customer experience and overall service delivery
· Meeting client expectation and process metric
.Candidate should be flexible with Rotational Shifts & 6 days working culture.

Job Type: Full-time

Benefits:

Provident Fund
Schedule:

Day shift
Rotational shift
Supplemental pay types:

Joining bonus
Overtime pay
Performance bonus
Quarterly bonus
Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Preferred
Company Name: AJ

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