Team Leader - Customer Support
Published date: 2026/11/06
- Location: Jaipur, Rajasthan, India
Responsibilities
Create an inspiring team environment with an open communication culture.
Monitor team performance and report on metrics.
Motivate team members.
Delegate tasks and set deadlines.
Oversee day-to-day operation.
Provide appropriate emotional support.
Regular customer feedback. Solve customer queries.
Answering calls and proving the right information
Liaising with Patients & Doctor
Processing patients’ query/call and transferring them to the right department
Escalating any complaints
Updating database
Qualifications
Master/Bachelor’s degree
Effective communication skills
High-energy and passion
Should have 1 year of experience in team leading
Job Type: Full-time
Salary: ₹18,000.00 - ₹23,000.00 per month
Schedule:
Rotational shift
Create an inspiring team environment with an open communication culture.
Monitor team performance and report on metrics.
Motivate team members.
Delegate tasks and set deadlines.
Oversee day-to-day operation.
Provide appropriate emotional support.
Regular customer feedback. Solve customer queries.
Answering calls and proving the right information
Liaising with Patients & Doctor
Processing patients’ query/call and transferring them to the right department
Escalating any complaints
Updating database
Qualifications
Master/Bachelor’s degree
Effective communication skills
High-energy and passion
Should have 1 year of experience in team leading
Job Type: Full-time
Salary: ₹18,000.00 - ₹23,000.00 per month
Schedule:
Rotational shift
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