Team Leader Call center (Backend process)
Published date: 2026/11/07
- Location: Chandigarh , Chandigarh , India
Backend process
Customer Service in Call Center - BPO is Mandatory.
*Day Shift
*Manage a team of 15-20
*Motivates team
*Works with team spirit to achieve customer satisfaction
Required Candidate profile
Train staff as per process requirements.
Identify Customers Needs and Wants, Clarifying Information Whenever Possible
Conduct Quality Assurance Surveys with Customers and Provide Feedback to the Team
Job Type: Full-time
Salary: ₹25,000.00 - ₹40,000.00 per month
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
Hindi (Preferred)
Customer Service in Call Center - BPO is Mandatory.
*Day Shift
*Manage a team of 15-20
*Motivates team
*Works with team spirit to achieve customer satisfaction
Required Candidate profile
Train staff as per process requirements.
Identify Customers Needs and Wants, Clarifying Information Whenever Possible
Conduct Quality Assurance Surveys with Customers and Provide Feedback to the Team
Job Type: Full-time
Salary: ₹25,000.00 - ₹40,000.00 per month
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
Hindi (Preferred)
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