Team Leader - BPO
Published date: 2024/01/10
- Location: Hyderabad, Telangana , India
Need to handle own team of 15 Tele-callers.
Manage day-to-day activities of the team & their performance Monitoring calls and guide Tele-callers to achieve and improve on the performance & Delegating tasks to team members.
Set Goals and handle Tele-caller by coaching on sound sales practices, role plays, OJT and provide regular feedback to Tele-callers.
Empowering team members with skills to improve their confidence, product knowledge, and communication...
Manage day-to-day activities of the team & their performance Monitoring calls and guide Tele-callers to achieve and improve on the performance & Delegating tasks to team members.
Set Goals and handle Tele-caller by coaching on sound sales practices, role plays, OJT and provide regular feedback to Tele-callers.
Empowering team members with skills to improve their confidence, product knowledge, and communication...
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