Team Leader (Backoffice)-KPO/BPO

Published date: 2026/11/08
  • Location: Mumbai, Maharashtra, India
Urgent Hiring for Team Leader in reputed KPO industry

Position open : 7

Location : chembur, Navi Mumbai

CTC : Max upto 5.5 LPA

Shift Timing : 10 am to 6.30 pm (2nd sat & sunday's fixed off)

Requirments :

> 1-3 years of experience as TL required in BPO/ KPO (Domains: Operations in Banking / Finance / Insurance)

> Should have handled a team size of 20-25 agents.

> Client Co ordination

> Preparation of daily / weekly / monthly management performance dashboards

> Handling day to day operations work

> Hands on experience in Attrition & shrinkage.

> Managing Productivity & ensuring developing Quality framework

> Preparation of SOP for smooth operational functioning

> Should have worked on projects giving visible key results to the organization with regards to (Cost saving/ Process Re-engineering)

Interested Candidate can share updated resume at hr40@mumbairozgaar.com / Contact 9820858465
Company Name: Transformatrix Global Private Limited

Apply

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