Team Leader
Published date: 2024/01/10
- Location: Indore, Madhya Pradesh, India
JOB PROFILE. Required Min 1 years of experience as a Team Leader Operations in a domestic BPO.Strong Expertise in Attrition / Shrinkage/ SLA/CSAT.Good Communication is required.Ownership of the Quality performance of delivery.Should be open to work 24/7Attrition & Absenteeism management & ownership for controlTo own, drive and develop the team members for being effective in their roleNeed to work towards enhancing the customer experience and overall service deliveryMeeting client expectations...
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