Team leader
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
JOB DESCRIPTION :- TEAM LEADER
For Team Leader- Voice Process:
Required Experience- 1 yrs minimum in BPO
For Team Leader- Non Voice Process:
Required Experience- 1 yrs minimum in BPO
Job Location- Jaipur II Salary- Upto 3.5 LPA
Education & Qualification:-Graduates & Undergraduates can Apply
Responsibilities:-
· Must have excellent product knowledge
· Should have the maturity and experience to manage his/her team members and serve as a strong second line
· Should have the required expertise and analytical skills to provide strategic process improvement inputs - (operational excellence)
· Ownership on Quality performance of delivery
· Should be open to work 24/7
· Attrition ,Shrinkage & Absenteeism management & ownership for control
· To own, drive and develop the team members for being effective in their role
· Need to work towards enhancing the customer experience and overall service delivery
· Meeting client expectation and process metric
.Candidate should be flexible with Rotational Shifts & 6 days working culture.
Job Type: Full-time
Salary: ₹28,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental pay types:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
1 year of total work (Required)
Speak with the employer
+91-XXXXXXXXXX
For Team Leader- Voice Process:
Required Experience- 1 yrs minimum in BPO
For Team Leader- Non Voice Process:
Required Experience- 1 yrs minimum in BPO
Job Location- Jaipur II Salary- Upto 3.5 LPA
Education & Qualification:-Graduates & Undergraduates can Apply
Responsibilities:-
· Must have excellent product knowledge
· Should have the maturity and experience to manage his/her team members and serve as a strong second line
· Should have the required expertise and analytical skills to provide strategic process improvement inputs - (operational excellence)
· Ownership on Quality performance of delivery
· Should be open to work 24/7
· Attrition ,Shrinkage & Absenteeism management & ownership for control
· To own, drive and develop the team members for being effective in their role
· Need to work towards enhancing the customer experience and overall service delivery
· Meeting client expectation and process metric
.Candidate should be flexible with Rotational Shifts & 6 days working culture.
Job Type: Full-time
Salary: ₹28,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental pay types:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
1 year of total work (Required)
Speak with the employer
+91-XXXXXXXXXX
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