Team Leader
Published date: 2024/01/10
- Location: Uttar Pradesh, Noida, India
We are looking for a dashing candidate who will join our organization immediately.
Roles & Responsibilities:
• Monitor team's performance to ensure daily goals are met.
• Keep mailroom colleagues on track and goal focused.
• Ensure that all team members are focused on the correct assignments.
• Address customer concerns on the spot and root-cause process issues.
• Coach team members to improve performance.
• Assess colleague performance and monitor process effectiveness.
• Data integrity and chain of custody.
• Risk aversion.
• Assist in, or lead, special projects as requested by management.
• Submit and implement continuous improvement concepts.
Candidate should have typing speed of 40 word per minutes.
• *************************************
PREFRE-LOGISTIC VOICE PROCESS (BPO)
Roles & Responsibilities:
• Monitor team's performance to ensure daily goals are met.
• Keep mailroom colleagues on track and goal focused.
• Ensure that all team members are focused on the correct assignments.
• Address customer concerns on the spot and root-cause process issues.
• Coach team members to improve performance.
• Assess colleague performance and monitor process effectiveness.
• Data integrity and chain of custody.
• Risk aversion.
• Assist in, or lead, special projects as requested by management.
• Submit and implement continuous improvement concepts.
Candidate should have typing speed of 40 word per minutes.
• *************************************
PREFRE-LOGISTIC VOICE PROCESS (BPO)
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