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Team lead / International BPO-Voice

Published date: 2024/01/10
  • Location: Bengaluru, Karnataka, India
In this role, you will:
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
You will also be responsible for closing the fault and complaints within SLA's. You will be working as a part of IT Help desk team assisting in application related technical issues.
You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
Company Name: White Horse Manpower Consultancy Private Limited

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