Team Lead - BPO
Published date: 2024/01/10
- Location: India, India
Full–time
Company Overview:
Careerschool HR Solutions is a renowned recruitment firm in India operating in the None industry.
Role and Responsibilities:
• Lead and manage a team of BPO professionals to ensure efficient and high-quality service delivery
• Monitor team performance, provide feedback, and implement strategies to improve productivity
• Handle customer escalations and resolve issues in a timely manner
• Collaborate with other teams and departments to optimize processes and achieve organizational goals
• Train and mentor team members to enhance their knowledge and skills
Candidate Qualifications:
• Minimum 2 years of experience as a Team Lead in the BPO industry
• Fluent in English and Hindi with excellent communication skills
• Location: Kovilambkam, Chennai
• Shift: Day Shift
Required Skills:
• Leadership
• Communication
• Problem-solving
Contact:
Krishna HR
Phone:
Careerschool HR Solutions
retention,fluent english,customer support,attrition control,shrinkage,team lead,team handling,hindi communication skills
Company Overview:
Careerschool HR Solutions is a renowned recruitment firm in India operating in the None industry.
Role and Responsibilities:
• Lead and manage a team of BPO professionals to ensure efficient and high-quality service delivery
• Monitor team performance, provide feedback, and implement strategies to improve productivity
• Handle customer escalations and resolve issues in a timely manner
• Collaborate with other teams and departments to optimize processes and achieve organizational goals
• Train and mentor team members to enhance their knowledge and skills
Candidate Qualifications:
• Minimum 2 years of experience as a Team Lead in the BPO industry
• Fluent in English and Hindi with excellent communication skills
• Location: Kovilambkam, Chennai
• Shift: Day Shift
Required Skills:
• Leadership
• Communication
• Problem-solving
Contact:
Krishna HR
Phone:
Careerschool HR Solutions
retention,fluent english,customer support,attrition control,shrinkage,team lead,team handling,hindi communication skills
1 page views
Related listings
-
Customer Care RepresentativeBPOHiring for international BPO undergrads with minimum 6 months of experience in international BPO Garry hidden mobile graduate fresher are most welcome need good communication skills candidates with the collection experience customer service travel ex...2026/11/08
-
bpo voice processBPOEducation- Graduation Experience- 6 Month to 2years Salary-22800 CTC IN Hand 18500 Shift- 24*7 Rotational shifts Working Days: 5 working days in week Week Off: 2 Rotation off Process Name- DBS Excellent Communication skills Rounds of Interview- HR,Op...2026/11/08
-
Night Shift BPO VoiceBPOInternational BPO Sales ProcessFresher with Excellent English speaking can applyNo Average communication orGrammatical mistakesOpen For Night Shift5 day's workingBoth side cab and meal facilitiesSalary 18k take home Along with 3 k variableShare your ...2026/11/08