Team Lead
Published date: 2024/01/10
- Location: Bengaluru , Karnataka, India
Apply
Team Lead
T
TEAMPLOYER BUSINESS SERVICES LLP
Bengaluru, Karnataka
Apply
22 hours ago
Full–time
Role : Team Lead - Operations
Shift : Night Shift
Shift Timings :
6:30 PM to 3:30 AM
7:30 PM to 4:30 PM
8:30 PM to 5:30 PM
9:30PM to 6:30 AM
US Non Voice Process
Experience : 5yrs +
Responsibilities :
1. Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards.
2. Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team.
3. Develops and implements procedures to meet quality, quantity, and timeliness standards.
4. Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative.
5. Coaches' less-experienced staff in learning procedures and insurance knowledge.
6. Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions.
Competencies, Skills and Behaviors:
- Train others
- Builds team relationships
- Communicates effectively
- Demonstrates functional excellence
- Customer centric
Team Lead
T
TEAMPLOYER BUSINESS SERVICES LLP
Bengaluru, Karnataka
Apply
22 hours ago
Full–time
Role : Team Lead - Operations
Shift : Night Shift
Shift Timings :
6:30 PM to 3:30 AM
7:30 PM to 4:30 PM
8:30 PM to 5:30 PM
9:30PM to 6:30 AM
US Non Voice Process
Experience : 5yrs +
Responsibilities :
1. Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards.
2. Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team.
3. Develops and implements procedures to meet quality, quantity, and timeliness standards.
4. Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative.
5. Coaches' less-experienced staff in learning procedures and insurance knowledge.
6. Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions.
Competencies, Skills and Behaviors:
- Train others
- Builds team relationships
- Communicates effectively
- Demonstrates functional excellence
- Customer centric
0 page views
Related listings
-
IMMEDIATELY HIRING BSC OR DIPLOMA FRESHER CANDIDATE FOR TECHNICAL SALES POSITIONFresherProviding solutions to most dignified customers with hardware and software components for industrial automation needs2026/11/09
-
Customer Service Executive/Technical Service Executive- BPO Associate ...FresherJob Role : Provide World Class Customer Service. End to Transaction of Reports. Need to maintain Accuracy in Reports. Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills Excellent verbal and writ...2026/11/09
-
Associate DevOps Engineer (Fresher)FresherBamboobox is an early-stage top-tier VC-funded SaaS product company that solves problems for B2B sales and marketing teams. We help B2B companies generate quality pipelines at higher speeds by using a data-driven approach. We are looking for an HR Ma...2026/11/09