Teal Leader- BPO
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
JOB DESCRIPTION
Position: Team Leader - BPO
• Team Management.
• Knowledge about Attrition & Shrinkage values.
• Good Communication Skills in English & Hindi on Mandatory basis.
• Efficient Time management Skills.
• Efficiently manage & lead the team of agents to meet client expectations & business objectives.
• Involves monitoring team performance while offering guidance & creating a positive work environment for agents.
• should have tele collections/ sales outbound experience.
Position: Team Leader - BPO
• Team Management.
• Knowledge about Attrition & Shrinkage values.
• Good Communication Skills in English & Hindi on Mandatory basis.
• Efficient Time management Skills.
• Efficiently manage & lead the team of agents to meet client expectations & business objectives.
• Involves monitoring team performance while offering guidance & creating a positive work environment for agents.
• should have tele collections/ sales outbound experience.
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