Tax Filing Expert

Published date: 2024/01/10
  • Location: Jaipur, Rajasthan, India
Job Summary:

Tax Filing Support Expert is one who understand the Tax Filing of Direct and Indirect taxes and assist KDKCustomers in their queries pertaining to Tax filing or software technical problem. Under this, customer’s issues could be related to the KDK applications used by him like Income tax, TDS, GST, ROC or any other Tax compliance application.

He is required to help customers over phone or remote support to enable them in smooth filing of Tax returns. As a Customer Support executive, you are required to provide support to these customers on Functional and Technical issues and help them to resolve their query. Tasks can include provide functionality related assistance, installing Softwares and solving technical problems.

Job Description

 To support to the customers via remote access or over phone.

 To Listen and understand the queries and provide support and resolution to such queries.

 To be available and upgrade the knowledge of the KDK products to assist the customers.

 To update the information on Support application in rightful manner.

Job Type: Full-time

Salary: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Leave encashment
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Commission pay
Performance bonus
Ability to commute/relocate:

Jaipur - 302019, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Preferred)
Work Location: One location

Expected Start Date: 10/06/2023
Company Name: KDK Software India Pvt. Ltd

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