Talent Acquisition Manager- Bulk/BPO Hiring

Position: Manager Talent Acquisition (BPO/Contact Centre)

Location: Gugugram

IGT Solutions is looking for Manager Talent Acquisition (BPO/Contact Centre), this role will be responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates. The Manager Talent Acquisition will also be responsible for stakeholder management & process improvement.

Key Responsibilities

· Responsible for Talent Attraction, providing end-to-end recruitment sourcing, screening and on-boarding candidates & adhering compliance activities e.g. BGV completion, drug test etc.

· Meeting hiring targets, salary budgets, cost per hire and SLA’s as per the defined plan

· Develops sourcing plans through low cost channels and executes sourcing activities

· Conducts interviews, coordinates with line interviewers & doing negotiation

· Prior experience in BPO/Contact Centre hiring is required

· Rolling our offers and contracts

· Identifies opportunities to improve processes and tools to meet recruitment targets

· Manage campaigns effectively and ensuring that the numbers of candidates being assessed reflects business requirements and that suitably qualified candidates are delivered on time.

· At least 8+ years of relevant recruitment/sourcing related experience.

· Previous experience in any ATS is preferred (Taleo, Success Factor etc.)

Personal Style Enablers:

· Strong communications skills

· Strong interpersonal skills to effectively build relationships and establish trust, respect, competence, and confidence among peers, associates and applicants

· Solutions-focused, able to sort through information and develop solutions quickly

· Comfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute on assignments

· Detail oriented with practical approach to problem solving

· Able to manage high volume workload and have a flexible approach

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds