Talent Acquisition Manager (BPO/Contact Centre) - Kolkata

Talent Acquisition Manager (BPO/Contact Centre) - KolkataTalent Acquisition Manager (BPO/Contact Centre) - Kolkata IGT Solutions is looking for Manager- Talent Acquisition (BPO/Contact Centre), this role will be responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates. Manager - Talent Acquisition will also be responsible for stakeholder management & process improvement. Key Responsibilities • Responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates & adhering compliance activities e.g. BGV completion, drug test etc. • Meeting hiring targets, salary budgets, cost per hire and SLAs as per the defined plan • Develops sourcing plans through low cost channels and executes sourcing activities • Conducts interviews, coordinates with line interviewers & doing negotiation • Prior experience in BPO/Contact Centre hiring is required • Rolling our offers and contracts • Identifies opportunities to improve processes and tools to meet recruitment targets • Manage campaigns effectively and ensuring that the numbers of candidates being assessed reflects business requirements and that suitably qualified candidates are delivered on time. • At least 10+ years of relevant recruitment/sourcing related experience. • Previous experience in any ATS is preferred (Taleo, Success Factor etc.) Personal Style Enablers: • Strong communications skills • Strong interpersonal skills to effectively build relationships and establish trust, respect, competence, and confidence among peers, associates and applicants • Solutions-focused, able to sort through information and develop solutions quickly • Comfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute on assignments • Detail oriented with practical approach to problem solving • Able to manage high volume workload and have a flexible approach It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment bias based upon these grounds