System Operations Manager

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System Operations Manager

Wells Fargo
Hyderabad, Telangana
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11 hours ago
Full–time
About This Role

Wells Fargo is seeking a Systems Operations Manager...

In This Role, You Will
• Manage a Systems Operations team of system operations engineers that monitor in production software/bots
• Engage stakeholders and internal partners associated with the Systems Operations functional area
• Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks
• Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives
• Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
• Collaborate and consult with analysts, Information Technology personnel, or vendors
• Manage mid to highly experienced analysts
• Manage allocation of people and financial resources for Systems Operations
• Mentor and guide talent development of direct reports and assist in hiring
Required Qualifications, US:
• 10+ years of Full Strack Engineering Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Leadership experience
Required Qualifications, International:
• Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Leadership experience
Desired Qualifications:
• Bachelor's, Master's, or PhD in Computer Engineering, Computer Science
Job Expectations:
• Experience leading entrepreneurial efforts, outreach within organizations
• Knowledge in and research experience with machine learning, data mining, information retrieval, databases, and data visualization.
• Excellent project management and organizational skills.
• Excellent verbal and written communication skills.
We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Reference Number

R-248508