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System Engineer - Desktop & Network Support

Published date: 2024/01/10
  • Location: Bengaluru, Karnataka, India
Job Title: System Engineer

Sal : 9-12 Serve as the first point of contact for customers seeking technical assistance over the phone or Email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
•...
Company Name: Careator Technologies

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