Support Executive
Published date: 2024/01/10
- Location: Ahmedabad, Gujarat, India
Address the queries and complaints of clients using the company’s portal.
Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers.
Managing disputes to developing plans to enhance the client experience generally and promote loyalty
Responding to customer inquiries within company hours
Collecting and analyzing customer feedback
Willingness to learn about products, services, and company policies to provide accurate information to customers.
Willing to commit to taking turns working rotating shifts which includes weekends and public holidays
Desired Candidate Profile
Problem-solving skills
Clear communication skills
Ability to use positive language
Can speak and write in English
Willingness to learn
Perks and Benefits
Pressure free environment
Chance to work with an international level startup
Job Types: Full-time (General Shift, Rotational, Nights shift available)
Salary: ₹15,000.00 - ₹20,000.00 per month
Job Types: Full-time, Regular / Permanent
Salary: From ₹15,000.00 per month
Benefits:
• Internet reimbursement
• Paid sick time
• Paid time off
Day range:
• Monday to Friday
• Weekend availability
Shift:
• Day shift
• Evening shift
• Fixed shift
Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Speak with the employer
+91 8000037355
Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers.
Managing disputes to developing plans to enhance the client experience generally and promote loyalty
Responding to customer inquiries within company hours
Collecting and analyzing customer feedback
Willingness to learn about products, services, and company policies to provide accurate information to customers.
Willing to commit to taking turns working rotating shifts which includes weekends and public holidays
Desired Candidate Profile
Problem-solving skills
Clear communication skills
Ability to use positive language
Can speak and write in English
Willingness to learn
Perks and Benefits
Pressure free environment
Chance to work with an international level startup
Job Types: Full-time (General Shift, Rotational, Nights shift available)
Salary: ₹15,000.00 - ₹20,000.00 per month
Job Types: Full-time, Regular / Permanent
Salary: From ₹15,000.00 per month
Benefits:
• Internet reimbursement
• Paid sick time
• Paid time off
Day range:
• Monday to Friday
• Weekend availability
Shift:
• Day shift
• Evening shift
• Fixed shift
Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Speak with the employer
+91 8000037355
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