Support Engineer

Project Description

Electronic Banking role performs level 1 and level 2 support and maintenance activities for Internet Banking and Mobile Banking Application. The engineer will be part of wider support team that is responsible for the ensuring production applications remain performant and undertake any configuration and enhancements to these applications. Engineer will work closely with the application support team lead and operations manager to provide 24/7 application support services to bank's client facing IT systems. The role directly contributes to ensuring service stability and optimal delivery standard.

Responsibilities

Support Electric Banking Application set in production.
Senior member of a delivery and support team to design, develop and support resilient, secure solutions that provide customer value.
Develop, maintain and share subject matter expertise.
Mentor junior engineers, perform peer code reviews and contribute to the definition of the coding standards and best practices.
Contribute to a culture of continuous learning, through activities like HackDays, guild/practice meetups, brownbag sessions, etc.
Work with solution architects, project managers, vendors and contractors to design, build and deploy new solutions or enhancements to existing solutions.
Assist with planning and execution of unit, integration and user acceptance testing.
Interpret business requirements to determine the solution required to implement new functionality.
The Engineer will be required to utilise best practice of software development to ensure we produce high quality solutions.
The Engineer will understand a range of modern software development concepts & techniques, including test automation and CI/CD pipelines.
The role contributes to business strategy through the creation of applications and services required to support a digital bank.

Skills

Must have

3+ years Java J2EE development
2+ years experience in maintaining and supporting Internet and Mobile Banking.
Ability to work independently with minimal supervision
Solid experience in object-oriented design and analysis
Demonstrated experience in ensuring quality code and continuous improvement.
Excellent communication skills, with the ability to express and put forward your ideas
Experience leading and mentoring junior developers
Experience managing Requirements/Specification workshops with large groups of people from diverse areas of an organisation
Experience with agile development practices and methodologies
Ability to work as part of a fast-paced and dynamic team
Git or other version control (eg SVN)

Nice to have

Core Banking
Automation

Languages

English: C1 Advanced

Seniority

Regular